This Privacy Policy describes how LAW (Pty) Ltd ("LAW", "we", "us") collects, uses, stores, and protects your personal information when you use our practice management platform. We are committed to your privacy and comply with the Protection of Personal Information Act, 4 of 2013 (POPIA).
LAW is a South African legal technology company providing AI-powered practice management software to law firms. Our registered office is in South Africa, and all data processing occurs within South Africa (AWS Cape Town region).
For any privacy-related enquiries, contact our Information Officer at: privacy@lawapp.co.za
We use your personal information solely to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
All data is stored on AWS infrastructure located in the Cape Town (af-south-1) region within South Africa. We implement industry-standard encryption in transit (TLS 1.3) and at rest (AES-256). Access is restricted to authorised personnel only.
We retain your data for as long as your account is active. Upon account closure, your personal data is deleted within 30 days, except where retention is required by law (e.g., financial records for 5 years under the Income Tax Act).
As a data subject, you have the right to:
To exercise these rights, contact: privacy@lawapp.co.za
We use essential session cookies to maintain your logged-in state. We do not use advertising or tracking cookies. You can disable cookies in your browser, but some platform features may not function correctly.
We may update this Privacy Policy from time to time. Material changes will be communicated to you via email or a prominent notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.
Information Officer: privacy@lawapp.co.za
General Support: support@lawapp.co.za